This Privacy Policy explains how FutureFist Tech Solutions LLP (“FutureFist”, “we”, “us”, “our”) collects, uses, shares and protects personal data when you visit futurefist.com, contact us, or engage us for services. We process personal data in accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
01Who we are
FutureFist Tech Solutions LLP is a limited liability partnership registered in India (LLPIN ACT-4039) with its registered office at Kamatnagar, Bhiwandi, Thane, Maharashtra 421302. For the purposes of the DPDP Act, FutureFist is the Data Fiduciary for personal data collected through this website.
02Information we collect
We collect only what we need:
| Category | Examples | Source |
|---|---|---|
| Contact details | Name, email address, phone number, company name, designation | Contact form, email, phone, WhatsApp |
| Enquiry details | Project requirements, budget range, timelines, documents you share | You |
| Business / billing details | Billing name and address, GSTIN, payment references | You, when you engage us |
| Technical data | IP address, browser, device, pages visited, referring site | Cookies and analytics tools |
We do not knowingly collect sensitive personal data such as passwords, financial account numbers or health information through this website.
03How we use your information
- To respond to your enquiry, schedule calls and prepare proposals or quotations.
- To deliver, host, support and maintain the services you engage us for.
- To issue invoices, maintain accounts and comply with tax and legal obligations.
- To send service-related communication and, only with your consent, occasional updates about our services.
- To analyse website usage, improve our website and protect it against misuse.
04Legal basis and consent
We process personal data on the basis of your consent (for example, when you submit our contact form) and for legitimate uses permitted under the DPDP Act, such as performing a contract with you or complying with law. You may withdraw consent at any time by writing to us; withdrawal does not affect processing already carried out.
05Client project data
When we build, host or maintain software for a client, we may have access to data belonging to that client and its users. Such data is processed strictly on the client’s instructions, under the applicable agreement and NDA, only for delivering the agreed services. In these cases the client is the Data Fiduciary and FutureFist acts as a Data Processor.
06Sharing of information
We do not sell, rent or trade personal data. We share it only with:
- Service providers who help us operate — email, cloud hosting, analytics, communication and payment providers — bound by confidentiality obligations.
- Professional advisers such as auditors, chartered accountants and lawyers, where necessary.
- Government or regulatory authorities, when required by law or a valid legal process.
07Cookies and analytics
Our website uses essential cookies to function and analytics cookies (such as Google Analytics / Google Tag Manager) to understand how visitors use it. Analytics data is aggregated and is not used to identify you personally. You can block or delete cookies through your browser settings; some features may not work correctly without them.
08Data storage and security
We use reasonable security practices including encrypted connections (HTTPS/TLS), access controls, least-privilege access for our team, and regular backups. Data may be stored on servers located in India or with reputable cloud providers outside India, subject to safeguards and to any restrictions notified under the DPDP Act. No method of transmission over the internet is completely secure, but we work to protect your data.
09Data retention
| Data | Retention period |
|---|---|
| Enquiries that do not result in an engagement | Up to 24 months, then deleted |
| Client contract, billing and tax records | As required by law (generally 8 years) |
| Website analytics data | As per the analytics provider’s retention settings (up to 26 months) |
10Your rights
Under the DPDP Act you have the right to:
- Access a summary of the personal data we hold about you and how it is processed.
- Request correction, completion, updating or erasure of your personal data.
- Withdraw consent and opt out of marketing communication.
- Nominate another person to exercise your rights in case of death or incapacity.
- Have your grievance redressed by us, and thereafter approach the Data Protection Board of India.
To exercise any right, email info@futurefist.com with the subject “Data Request”. We may need to verify your identity before acting on the request.
11Children's privacy
Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has shared data with us, please contact us and we will delete it.
12Grievance Officer
In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, any grievance about the processing of your personal data may be addressed to:
Grievance Officer
FutureFist Tech Solutions LLP
Kamatnagar, Bhiwandi, Thane, Maharashtra 421302
Email: info@futurefist.com | Phone: +91 90292 05458
We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days.
13Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be highlighted on this page.